Our experience starts at the Origin. We closely partner with farmers and collectors to provide a consistent supply of good quality produce. We are creating a physical presence across a wide network of locations allowing us to source the products from as close to the farm gate as possible – directly from the origin. To support this, we have been developing a network of up-country procurement units and warehouses. We employ trained and experienced field managers, with adequate knowledge of field operating systems, enabling accurate stock and quality assessment and effective risk management. This has ensured that we have complete control over procurement, logistics and storage.

We are working towards becoming a multi-product company, which will enable our country operations to cross source products by sharing resources, thereby making each country and business cost competitive and locally effective – thus creating value for local communities and delivering value to our esteemed clients.

We engage in processing and adding value to the various agricultural products that we handle. We process most of the products we supply before they are delivered to the final customer. The primary and intermediate processing of products in the origin enhances our origination strengths. Adding value through processing is fundamental to our strategy and enables us to provide the required quality for our customers on a consistent basis. Our qualified and experienced managers closely monitor every stage of processing and packaging to maintain stringent quality standards. The ability to control and add value through our own processing activities is pivotal to strengthening our overall supply chain management.

We are in the process of building an infrastructure in the Origin to facilitate the efficient export of our products. We will have the ability to manage the multi-modal transportation requirements of our businesses. This ensures we remain competitive and flexible to meet our client’s requirements, no matter how complex they are. We place significant emphasis on our ability to organise every detail of the logistics chain, beginning with the aggregation of numerous small parcels into suitably sized lots for shipment. We plan to invest in transportation infrastructure, combined with contractual agreements with numerous haulage companies, enabling us to move our products quickly and efficiently from up country to the port.

Our customers expect a reliable supply and efficient service. We achieve this by getting to know our business partners and determining their specific needs. We are dedicated to building unique relationships with customers that reflect their individual requirements by providing them with customised solutions, including special grades and quality, traceability, providing organically certified supplies or fair trade produce certified supplies and tailor made risk management solutions. We plan to open offices at Destination countries with experienced traders who are in constant contact with our customers worldwide. These offices will form the key hub for our marketing activities. In addition to our own marketing expertise and infrastructure, we need to have an extensive network of trusted and experienced agents, with an in-depth understanding of the local markets. With our origination skills, we will be able to offer a level of service and information, which differentiates us in the marketplace. We work on building strong relationships with our customers, including major multinationals, and support their supply chain requirements adding value and providing a reliable source of raw materials and customised solutions and services to them.

We prioritise timely and cost effective deliveries to customers throughout the world. With our supply chain infrastructure and our close relationships with other logistics companies, we are able to meet the specific needs of our customers which can vary in terms of location, time of delivery, volume and packaging. What differentiates us is our willingness and ability to service each client’s unique requirements. To become one of the world’s leading supply chain managers of agricultural products, we deliver products of a consistent standard to our customers in the Destination markets. With upgrading our expertise in shipping and logistics, we will be able to manage the supply chain and provide cost effective delivery of our products. We are working towards providing value-added services such as Vendor Managed Inventory (VMI) services, which involves the outsourcing of inventory activities by our customers to reduce working capital requirements and improve just-in-time practices by tapping our inventory management expertise. In order to understand our customers’ requirements, we maintain regular communications with them, both pre-and post-delivery, through our network of offices and marketing agents / brokers. The timely supply of products of a consistently high standard ensures that our customers can outsource their inventory management to us, while having complete confidence in our ability to deliver.